Mark Rood

Mark Rood

Builder / Product Manager

How I Build

Build to learn, measure to improve, stay curious about what's next.

Prototypes Over Mocks

Static mockups only get you so far. I like to build working prototypes early so you can actually feel how something works, not just imagine it. There's no substitute for clicking through the real thing.

Measure What Matters

Gut feel is a starting point, not a strategy. I enjoy building eval frameworks that tell you if changes actually improved things. Especially with AI products, you need real signals to know if you're heading the right direction.

Excited About What's Next

We're at this weird inflection point where the tools are changing faster than anyone can keep up. I find that genuinely exciting. I'm curious about how AI will reshape how we work and build, and I want to be part of figuring that out.

Projects

Things I've built while experimenting. Always evolving and happy to chat about any of them.

Hockey Extension

Hockey Extension

Developed a Raycast extension that provides real-time hockey scores, schedules, and team statistics for macOS users through the NHL API.

React Raycast API NHL API TypeScript
Resource Discovery Platform

Resource Discovery Platform

Created a centralized Notion-based knowledge hub to organize and surface relevant templates, configurations, and community contributions for improved team productivity.

Notion Knowledge Management Collaborative
Package Explorer Interface

Package Explorer Interface

Created an interactive exploration interface to help users navigate and discover content within complex product packages through an intuitive, responsive design.

Tailwind CSS JavaScript Responsive Design
Help Center Consolidation

Help Center Consolidation

Refactored the help centers of five products to use a single centralized theme, enhancing maintainability and consistency.

GitHub ZCLI Tailwind / JS
Callout Generator

Callout Generator

Built a utility for Technical Writers to create callouts in knowledge base articles without writing HTML, improving documentation efficiency and consistency.

Tailwind / JS
Discord Support Bot

Discord Support Bot

Engineered a Discord bot for automated community support with role management, ticket creation, and streamlined support workflows.

Discord.js Node.js ArgoCD
Support Form Redesign

Support Form Redesign

Redesigned support ticket submission forms to improve user experience, increase completion rates, and enhance data quality for the support team.

ZCLI Tailwind / JS
Interactive CMD Troubleshooter

Interactive CMD Troubleshooter

Turned static cmdlets with placeholders into an interactive tool that lets customers customize commands to their environment, reducing support friction.

Tailwind / JS